I have also been pleased with the quality of clothes that I have purchased.
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Plus if items are "rejected" they are still going on to a charitable cause. I think that for the most part I get broadly the same as I would selling the clothes as a bundle and it is a lot less stressful and time consuming than it would be to sell items individually on other sites. I accept that other people are saying the offers are low, but I disagree. I find the selling process to be really easy and am happy with the offers I have received. I have used Loopster multiple times for both buying and selling my children's and my old clothes. Super easy for selling and good quality for buying Please do not hesitate to contact Loopster direct if you feel we could address your concerns. So it deeply saddens me that you feel you had a negative experience. The Loopster team, who are all motivated by this dream of a more sustainable fashion industry, have all worked very hard to build this service. This sounds a simple mission but it is in fact by no means an easy one. As a company we are motivated to build a service that offers an easy way for people to be more sustainable, to extend the life of clothes that are wearable so they get a second life with a new owner. However we have no record of you doing so. Me and the team work extremely hard to be fair in our assessments of clothes, however we are not infallible and we are always open to discussing offers if you email our customer support. Loopster is a service which takes the hassle out of that process and pays you up front. We are however scrupulous about our checks on clothes as our customers demand it, so maybe the issue is that we rejected many of your clothes? Of course, you will earn more if you sell your clothes direct, through platforms like eBay. We have on the site a guide to how much we pay, so I am sorry that you felt your offer was below that. Dear None I am afraid I can't respond to your complaint specifically as we have no record of you as a customer.
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